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helpline  Young or old, rich or poor, everybody's life experiences ups and downs.  Whether you're on top of the world or feeling low, a little good advice can make the future clearer and the present brighter.  The Benevolent Fund helpline can help if you're: moving house, feeling stressed, raising kids, unsure about tax/benefits, retiring, caring for someone, starting a new job, or experiencing any other aspect of life where you need to speak to an impartial, sympathetic expert.  Whenever you want to talk call the helpline -        0800 587 3428

Free Helpline - 0800 587 3428

The Fund has set up a free, confidential helpline which offers comprehensive support and advice on a vast spectrum of topics, ranging from the everyday to the unusual.  Whether your situation requires five minutes to confirm your understanding, or an in depth conversation with an information specialist, you can talk, free of change, to advisers including solicitors, IFAs, counsellors and Citizens Advice experts.  Available twenty-four hours a day, seven days a week, all year round, it is a service that is available to all ICE members and their dependants.  Just dial free phone 0800 587 3428.

Overseas members should call: + 44 1865 397497

 The 24 hour service covers:  Legal issues including:
 Debt advice and counselling  Employment Law, including TUPE
 Stress management  Criminal law
 Child care information and advice  Consumer Issues
 Child care medical information  Insolvency
 Child minder/Nanny search  Insurance Disputes
 Work/relationship problems  Litigation
 Substance abuse  Matrimonial and divorce problems
 Psychological problems  Motoring law
 Personal support  Neighbour Disputes
 Counselling  Personal injury
   Landlord/Tenant legislation
   Wills and Succession


The Fund also offers face to face counselling for those who could benefit from speaking to someone in person.  Counselling can assist in many situations, whether: as support to achieve a particular goal; to address stress, depression or addiction; to support people through a difficult time, or just to lend an impartial ear.  The service is completely free and confidential.  You don't even have to give your name!

Just dial free phone 0800 587 3428.  (Overseas + 44 1865 397497)

All helpline counsellors are highly trained and accredited by the British Association for Counselling and Psychotherapy.

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